Do you offer a Money Back Guarantee?

HAELO offers a 60-Day Return Policy. 

Your HAELO purchase is subject to a 10% restocking fee (10% of the purchase price) that activates the moment you cut the tape securing the grey HAELO box. As long as you do not cut this tape (and return your HAELO in new, manufacturer's condition), you are eligible to receive a full refund of your purchase price (less shipping costs or additional fees incurred after shipping).

Your 60-day return window begins the day your HAELO is delivered. You must initiate your return before the end of your 60th day. Return requests submitted on the 61st day and beyond will not be accepted.