HAELO offers a 60-day money-back guarantee! As long as you return your HAELO system (in like-new condition with all accessories in the original box) within 60 days of the delivery date, we will provide a full refund of your original purchase price. Your 60-day period begins on the day your HAELO is delivered to you, not your purchase date. If you decide to return your HAELO, please contact us at support@haelo.com to initiate the return process. Team HAELO will email you a pre-paid return shipping label. All returns must be postmarked before the end of the 60th day. Refunds are typically issued 7-10 business days after we have received and inspected your full HAELO system. 

For more details, please reference our 60-day Money Back Guarantee.