Device Support
If you have already set Automatic Downloads enabled on your Apple or Android smartphone/Tablet, then any new HAELO app version will be automatically install...
Fri, 6 Aug, 2021 at 5:16 AM
Yes, you can download the HAELO App to your iPhone, iPad, Android smartphone, or Android tablet. To download the HAELO App and run your HAELO device, you wi...
Fri, 6 Aug, 2021 at 5:16 AM
To ensure a proper connection and delivery of frequencies through the magnetic coil, the A/C power cord is designed to fit tightly into your HAELO device. I...
Fri, 6 Aug, 2021 at 5:16 AM
You can connect with Customer Support via email: support@haelo.com
Customer Support hours: Mon - Fri, 9am to 6pm (CST).
For busine...
Fri, 6 Aug, 2021 at 5:16 AM
Connection Instructions:
Turn OFF your HAELO device and close down the HAELO App if it is open on your smartphone or tablet. Wait for one minute.
T...
Fri, 6 Aug, 2021 at 5:16 AM
Refer to the Quick Start Guide that came with your HAELO device. This will guide you through the setup process!
Connect Coil Instructions:
...
Fri, 6 Aug, 2021 at 5:16 AM
Pairing Instructions:
Turn ON the HAELO device. You will hear two (2) sounds. The first sound indicates the power is on and the second sound indicates ...
Fri, 6 Aug, 2021 at 5:16 AM