Getting Started

How do I set up my HAELO?
Refer to the Quick Start Guide that came with your HAELO device. This will guide you through the setup process!  Set-up Instructions: Download the HAE...
Thu, 21 Jan, 2021 at 12:49 PM
Inserting the Power Cord Correctly
To ensure a proper connection and delivery of frequencies through the magnetic coil, the A/C power cord is designed to fit tightly into your HAELO device. I...
Thu, 21 Jan, 2021 at 12:51 PM
How often can I use my HAELO?
HAELO is safe for daily use. Each frequency set was curated and designed for daily use. However, it is important that your body receives the desired frequen...
Fri, 16 Oct, 2020 at 6:45 AM
How long can I use my HAELO?
It is common for our users to play combinations of 1, 2, or 3 frequency sets in a row or throughout the day; the combination possibilities are endless! Howe...
Fri, 16 Oct, 2020 at 6:46 AM
Where should I place the HAELO coil?
The most common areas include the abdomen or chest. You may also place your coil over specific areas, like sore muscles or old injuries. However, do not pla...
Sat, 24 Oct, 2020 at 5:06 PM
Which frequency set should I play first?
You may play any frequency set! However, if you need a recommendation, try CALM for a relaxing affect or POWER for a noticeable energy boost. If you're...
Fri, 16 Oct, 2020 at 6:51 AM
How do I know my HAELO device is working?
When a frequency set is playing, you will notice the LED light on your device labeled "PLAYING" will turn to solid white. The LED light on your HA...
Fri, 16 Oct, 2020 at 6:51 AM
How do I know when the frequency set is over?
At the end of a frequency set, there will be two visual cues and one audible cue to signal that the frequency set is over. The LED light on the front panel ...
Fri, 16 Oct, 2020 at 6:52 AM
Should I turn off the HAELO device when I'm finished playing my frequency set?
We recommend turning off your HAELO device whenever you have completed your session. We urge our HAELO users to conserve energy whenever possible and turn o...
Fri, 16 Oct, 2020 at 6:53 AM
Can I play the same frequency set back to back?
In general, within the ACTIVE playlist, we suggest that you run each frequency set a maximum of once per day. Within the NOURISH playlist, frequency sets ma...
Tue, 19 Jan, 2021 at 12:56 PM