Orders

What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, Discover, and American Express) as well as PayPal payment or credit options.
Mon, 24 Aug, 2020 at 11:43 PM
Will you provide a tracking number for my order?
Yes, a tracking number will be provided to you via email or text as soon as your order is processed for shipping.
Mon, 24 Aug, 2020 at 11:43 PM
Can I modify my order after it's confirmed?
Sure, as long as your order has not yet shipped. Please contact Customer Support as soon as possible. Customer Support hours are M - F, 9am to 6pm (CST). Yo...
Tue, 6 Oct, 2020 at 10:06 AM
How do I update my shipping address on the order I just placed?
Please contact Customer Support as soon as possible. Customer Support hours are M - F, 9am to 6pm (CST). You can connect with Customer Support via the live ...
Tue, 6 Oct, 2020 at 10:07 AM
My order won't process online.
First, confirm that your credit card information and billing address are both correct and try again. Second, we recommend that you call your credit card com...
Tue, 6 Oct, 2020 at 10:07 AM
How can I pay using interest-free installments?
You can use No Interest if paid in full in 6 months* payment option from PayPal. For more details, navigate to HAELO product page and click PayPal CREDIT Le...
Tue, 24 Nov, 2020 at 9:51 AM