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Orders and Returns
What payment methods do you accept?
Will you provide a tracking number for my order?
Can I modify my order after it's confirmed?
How do I update my shipping address on the order I just placed?
My order won't process online.
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What is your shipping time frame?
What is the cost of shipping?
Do you ship to P.O. Boxes?
Do you ship internationally?
Which shipping carrier do you use?
Warranty & Returns
Do you offer a money back guarantee?
What is covered under the HAELO warranty?
What is your return policy?