How do I update my shipping address after placing my order?

Modified on Tue, 28 Nov 2023 at 10:54 AM

Yes, as long as your order has not yet shipped, you can update your shipping address. If your order has already shipped, you will need to call UPS Customer Service directly at (888) 742-5877 to update your shipping address. Have your tracking number ready when you call. To update your order, please contact us immediately: 


Support Hours: Monday - Friday, 9am to 5pm (CST) 

Email: support@haelo.com 

Schedule a Call: www.calendly.com/haelo/15min 


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