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General (1)
General Questions (10)
What is Pulsed Electromagnetic Field (PEMF) therapy and how does it work?
What is the HAELO Difference?
What’s included with my HAELO purchase?
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Orders & Shipping (2)
Orders (7)
Do you offer a Money Back Guarantee?
What payment methods do you accept?
Will you provide a tracking number for my order?
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Shipping (5)
What is your shipping time frame?
What are shipping costs?
Do you ship to P.O. Boxes?
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Financing (1)
General Questions (8)
What are your financing options?
How do I know if I am eligible?
How do I purchase with Bread?
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Product Support (3)
Getting Started (14)
Quick Start Guide
Can I run HAELO on my iPhone, Android phone, or tablet?
How do I set up my HAELO?
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Technical Specifications (6)
What are the product specifications?
What is size and weight of HAELO?
What is the HAELO's frequency range?
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Medical Questions & Disclaimers (8)
HAELO Medical Advice Disclaimer
Frequency Sets Safety Guidelines
Who can use the HAELO?
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Warranty & Returns (2)
Warranty (1)
What is covered under the HAELO warranty?
Returns (2)
What is your return policy?
How do I return my HAELO?
Customer Support (1)
General Questions (4)
How do I contact Customer Support?
How do I pair my iPhone or Android with the HAELO device?
The HAELO App won’t connect to my device.
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